Collection and Use of Personal Information
Information you provide. We may collect your name, contact information, e-mail address, home address, and any other information when interact with us, make an inquiry through our Website, submit a tire registration form, or when you contact us. We will use this information to contact you in order to answer your questions and requests, to provide you with the information, the product and/or service which you have requested, to market our or other services to you, or to manage our everyday business needs. If you have applied for employment with Pirelli, the personal information submitted with your job application will be used for recruitment and other customary human resources purposes. For example, we may send you information about new job opportunities within Pirelli as well as other career development resources.
Notwithstanding the foregoing, for tire registration made through our Website, Federal law prohibits us from reselling tire registration information or using it for marketing purposes. We will only contact you in the event of a recall or replacement.
Registration and Ordering. Before ordering products on our Website, you typically must complete an online registration form. During registration, you will be prompted to provide certain personal information, including but not limited to your name, shipping and billing address(es), phone number, email address, and credit card number. This information may be accessed and/or shared by us as well as our third party vendors and suppliers for billing purposes, to process your transactions, to create and share reports about the transactions, to communicate with you about your order and the Website, to market to you, or to provide related customer service.
Technical information. When you browse our Website, we or third parties such as online ad networks and those engaged in analytics (see below) may collect information which can be used to identify your computer and its browser program or any mobile devices that you use to surf the internet and their IP addresses, which we may use in order to infer your location. The information is collected by installing small text files called “Cookies” and other, similar information technology techniques (which are comprehensively referred to in this document as “Cookies”). In addition to other functions, when you visit the Site again, the Cookies previously stored allows us to recognize your browser. Cookies may store unique identifiers, user preferences, or other information as described below.
The Cookies installed by the Website are broken down as follows:
Additionally, you can disable or delete similar data used by browser add-ons, by changing the add-on’s settings or visiting the website of its manufacturer. U.S. residents can generally opt-out from receiving personalized ads from third party advertisers and ad networks who are members of the Digital Advertising Alliance by visiting the the DAA opt-out page. Canadian residents can generally opt-out of receiving personalized ads from third party advertisers and ad networks who are members of the Digital Advertising Alliance of Canada. Please visit the DAAC opt-out pagefor more information.
Commercial Electronic Communications (Emails and Text Messages). We will use your email address to communicate with you via email. This includes our sending to you of promotional emails as well as other emails about the Website and your orders and deliveries. In addition, by providing a mobile device number, you consent to receiving autodialed text messages from us for service related messages. We may send marketing text messages to you with your additional consent.
Access to Your Information and Choices
You can access, correct, or delete certain information we have relating to you, such as the contact information you provide us as described above, by contacting us at at email@example.com or 1-800-PIRELLI (1-800-747-3554). We may not be able to accommodate every request to change, correct, or delete certain information if we believe this would violate any law or other legal requirement, or otherwise cause the information to be incorrect.
You can limit the communications that Pirelli sends to you. To opt-out of commercial emails, simply click the link labeled “unsubscribe” at the bottom of any email we send you. Please note that even if you opt-out of promotional emails, we may still need to contact you with important information about your account, in accordance with applicable data protection laws (and for Canadian residents only, such will be in accordance with the Canadian anti-spam legislation). If you have any questions about your choices or if you need any assistance with opting-out, please contact us via email to firstname.lastname@example.org. You can also write us at the address in the How to Contact Us section below. If you send us a letter, please provide your name, address, email address, and information about the communications that you do not want to receive.
No Information from Minors. This Website is not directed to children under the age of 13. If you are U.S. resident and under the age of 13 or a Canadian resident and you are a minor (persons under the age of majority in their province or territory of residence) (“Minor”), please do not attempt to register with us at this Site, or provide any personal information about yourself to us. If we learn that we have collected personal information from a Minor, we will promptly delete that information. If you believe we have collected personal information from a Minor, please contact us at email@example.com or call us at 1-800-PIRELLI (1-800-747-3554).
Security of Personal Information. We will use physical, technical, and administrative security measures to protect your personal information against unauthorized access. However, since the internet is not a 100% secure environment, we cannot warrant, guarantee, or ensure the security of any information you transmit to us. There is no guarantee that the information may not be accessed, disclosed, altered, or destroyed by a breach of our physical, technical, or administrative safeguards. It is your responsibility to protect the security of your login information, and we recommend that you use a unique password for our site that is different from the password you may use on any other site. Please be careful whenever sending personal information to us via e-mail. E-mail is generally not a secure means of transferring information. We therefore cannot guarantee that this information will not be lost or used in a fraudulent manner and we encourage the use of e-mail encryption to communicate with us.
California Privacy Rights. Under California’s “Shine the Light” law, California residents who provide personal information in obtaining products or services for personal, family, or household use are entitled to request and obtain from us once a calendar year information about the consumer information we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year (e.g. requests made in 2016 will receive information regarding 2015 sharing activities).
To obtain this information, please send an email request to firstname.lastname@example.org with “Request for California Privacy Information” on the subject line and in the body of your message. We will provide the requested information to you at your e-mail address in response. Please be aware that not all information sharing is covered by the “Shine the Light” requirements and we may only include information on covered sharing in our response.
13. HOW TO CONTACT US