IMPORTANT SAFETY RECALL NOTICE
For Certain Pirelli P ZERO Race TLR Bicycle Tires in the size 28-622
To ensure the maximum safety of our consumers, Pirelli announces that it is carrying out a voluntary recall in coordination with Health Canada of certain bicycle tires in the P Zero Race TLR of the size 28-622 which were produced between the tenth week of 2023 and the 24th week of 2023.
The recall refers to certain problems of compatibility of the tire with some wheel rims where under some conditions during bicycle tire fitting or in service, including cases where tire inflation pressure may exceed the maximum pressure allowed by the rim manufacturer, bead unseating and consequently rapid air loss in the tires may occur resulting in potential loss of bicycle control.
Consumers should stop using the product immediately and contact Pirelli to obtain a replacement tire or refund. Please contact us directly at 1-800-622-2390 (for service in English) or 1-800-363-0581 (for service in French) or send an email to consumer.affairs@pirelli.com. Representatives are available Monday through Friday from 8:00AM to 6:00PM EST.
Model Name/Number, Tire ID, and Production Date Code must be checked: if your tire has the same model name/number and Tire ID listed in the chart below and a production date code between “1023” to “2423” (which includes 1123, 1223, 1323, etc.), then your tire is subject to this recall.
Affected Tire Details:
| Model Name | Model Number | Tire ID | Production Date Code | UPC Code |
|---|---|---|---|---|
| 28-622 P ZERO™ Race TLR Classic | 3984300 | 843L | All date codes between “1023” to “2423” | 8019227398434 |
| 28-622 P ZERO™ Race TLR | 4149600 | 496N | All date codes between “1023” to “2423” | 8019227414967 |
For reference, we have provided images below to help you identify the Model Name, Model Number, Tire ID, Production Date Code, and UPC code:
| / | Model Name | Model Number on the box | Tire ID on sidewall | Production Date Code on sidewall | UPC Code on the box |
|---|---|---|---|---|---|
| Location | On the tire sidewall | On the outer packaging | On the tire sidewall | On the tire sidewall | On the outer packaging |
| Image |
Additional Questions?
If you have any questions, please feel free to contact us at consumer.affairs@pirelli.com or 1-800-622-2390 (for service in English) or 1-800-363-0581 (for service in French). Representatives are available to answer questions Monday through Friday from 8:00AM to 6:00PM EST.
