PIRELLI ORIGINAL EQUIPMENT & REPLACEMENT LIMITED WARRANTY MOTORCYCLE TIRES

 

What Is Warranted and Who Is Eligible Under the Warranty?

 

Pirelli Tire LLC (Pirelli), 100 Pirelli Drive, PO Box 700, Rome, GA 30161-7000, warrants to the original purchaser that all Pirelli Original Equipment and Replacement Motorcycle tires with a complete D.O.T. identification number and branded Pirelli, which are supplied by Pirelli, either directly or through an authorized Dealer, and which are mounted on motorcycles within the U.S.A. and Canada will be free from defects in workmanship and materials. The Pirelli Original Equipment & Replacement Limited Warranty is subject to periodic revision; see the Warranty section at www.us.pirelli.com for the latest version.

 

If further assistance or information is needed regarding Pirelli tires please contact:

 

Pirelli Tire LLC 
Consumer Affairs Group 
Monday through Friday 
8:00 AM to 6:00 PM Eastern Standard Time 
1-800-747-3554, option 2

 
 

Warranty Basics

Tire Registration

Please request your dealer to register your replacement tires, provide you with a registration card, or go to www.us.Pirelli.com to register your tires on line. In case of a tire recall, we can reach you only if we have your name and address. You must register your tires to be on our list.

What Is the Adjustment Policy and For How Long?

Pirelli motorcycle tires are covered by this warranty for the duration of the tire life as defined below. For street tires, the tire life is defined by the tread area of the tire having a tread depth of 1/32” (1 mm) or more.  For Off road and Motocross, the tire life is defined by the tread area of the tire having a remaining tread depth of at least 20% of the original new tread depth. This warranty is extended to the first retail purchaser of the tire(s) in the U.S.A and Canada with the original purchase invoice or to the original owner of the motorcycle on which Pirelli tires came mounted as Original Equipment.

If a Pirelli tire becomes unserviceable due to workmanship or material anomalies during its normal service life and within the first 50% of tread life, the tire will be replaced with the same or comparable tire at no charge to the owner*. If a Pirelli tire becomes unserviceable due to workmanship or material anomalies after the first 50% of tread life, the owner must pay the cost for a comparable new Pirelli brand tire at a value of 50% of the dealer selling price*.

Ride related warranty claims must be submitted within the first 2/32” (1.6 mm) of wear or the first 1000 miles to be considered.  If accepted they will be paid at 100% of the dealer selling price*.

*Note: This Limited Warranty does not cover any associated service charges, including costs associated with mounting and balancing of the tire.

A tire has delivered its original usable tread life and is considered to be 100% worn when the treadwear indicators (1/32” tread remaining) become visible, regardless of age or mileage.

What Is Not Covered by the Limited Warranty?
  • Tires on any motorcycle registered and normally operated outside the United States of America or Canada
  • Tires which are misapplied due to insufficient Speed Rating, or Load Index, or undersized or oversized tires.  Tires which are misapplied due to improper mixing of radial and bias tires
  • Tires damaged from improper mounting/demounting practices, abuse, misuse, or neglect
  • Tire dealer / retailer services: mounting, dismounting, and balancing costs
  • Tires in which anything other than air or nitrogen has been used as the support medium
  • Tires injected with liquid balancer or sealant or any other balancing material.
  • Tires which have been modified by the addition or removal of material or any tire intentionally altered to change its appearance
  • Tires which have been retreaded or regrooved
  • Tires used in any form of racing or any high performance riding events including high performance riding schools/instruction and track day events
  • Tires removed as a pair when only one tire can be claimed, or is suspect of a claim
  • Ride related anomalies after the first 2/32” (1.6 mm) of treadwear
  • Tires which become unserviceable because of tire operation in excess of tire/wheel manufacturers’ specifications and recommendations, including spinning
  • Tires which become unserviceable because of a mechanical irregularity in the motorcycle such as misalignment, defective brakes, defective suspension parts or improper rims
  • Tires damaged by fire, chemical corrosion, vandalism, wrecks, theft, run while flat, underinflated, overinflated or abused during servicing
  • Tires affected by flat spotting caused by improper transport or storage
  • Tires which become unserviceable because of road hazard injuries (e.g., nails, glass, metal objects) or other penetrations or snags, bruises or impact damage
  • Tires which have been run on a dynamometer
  • Tires worn 100%, which is when any treadwear indicator (1/32” tread remaining) become visible regardless of age or mileage
  • Tires which develop surface cracks due to use in low ambient temperatures, except for race tires
  • Labor to install a replacement tire
  • Claims for irregular wear or fast wear
  • Tires used on a vehicle towing a trailer

Owner’s Responsibilities

The owner/rider is responsible for proper tire care and maintenance. Maintain the correct tire pressure recommended by frequently checking the tire pressure with an accurate pressure gauge.  Using Pirelli’s pressure suggestions based on load will improve tire life and your satisfaction with the tires.

CAUTION:

Please be aware that it is important to ensure that, before fitting the suggested tires, the fitting is allowed by the technical specifications of the motorcycle, the motorcycle manufacturer and the relevant homologations. Pirelli does not express any view as to the compatibility of the wheel/tire combination with the technical specifications for the chassis and motorcycle.

TO MAINTAIN MOTORCYCLE DYNAMICS AND LOAD CARRYING CAPACITY, REPLACEMENT TIRES MUST ALWAYS HAVE A LOAD INDEX AND SPEED RATING THAT EQUALS OR EXCEEDS THAT OF THE ORIGINAL EQUIPMENT TIRES OF THE MOTORCYCLE.

How to Make a Claim under This Warranty

Owner: To receive consideration for warranty coverage, tire(s) must be returned to any Pirelli authorized dealer. Tire Inspection Personnel designated by Pirelli make the final determination regarding qualification for Workmanship and Materials coverage on tires submitted to Pirelli via an authorized Pirelli dealer. Pirelli’s Tire Inspection Personnel will then make a determination regarding qualification for Workmanship and Materials coverage on tires.

When making a claim under the terms of this warranty, you must present the tire along with the proof of purchase to any authorized Pirelli Dealer. Once tires are returned to Pirelli by an authorized Pirelli dealer and credit has been issued, submitted tires become the property of Pirelli. To locate an authorized Pirelli Dealer in your area, refer to the Dealer Locator at www.us.Pirelli.com.

Replacement Costs

If a Pirelli tire is found to have a warrantable condition, and has 50% or more of its original tread depth remaining, the consumer will be eligible for a 100% credit toward the purchase of a new Pirelli tire.

If a Pirelli tire is found to have a warrantable condition, and has less than 50% of its original tread depth remaining, but has not reach the treadwear indicators, the consumer will be eligible for a 50% credit toward the purchase of a new Pirelli tire. 

THIS LIMITED WARRANTY IS THE ONLY EXPRESS WARRANTY GIVEN BY PIRELLI.  PIRELLI DOES NOT MAKE ANY OTHER EXPRESS WARRANTY, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE (WHICH ARE EXPRESSLY DISCLAIMED).  PIRELLI DOES NOT AUTHORIZE ANY OTHER PERSON, INCLUDING AUTHORIZED PIRELLI DEALERS OR MOTORCYCLE MANUFACTURERS, OR MOTOCYCLE DEALERS, TO CHANGE THIS WARRANTY OR CREATE ANY OTHER OBLIGATION IN CONNECTION WITH PIRELLI TIRES.

THE RIGHTS AND REMEDIES AVAILABLE ARE LIMITED TO THOSE RIGHTS AND REMEDIES STATED IN THIS LIMITED WARRANTY.  ALL OTHER REMEDIES ARE EXCLUDED.  IN NO EVENT SHALL PIRELLI BE RESPONSIBLE FOR ANY CONSEQUENTIAL, INCIDENTAL OR SPECIAL DAMAGE(S) IN CONNECTION WITH A PIRELLI TIRE, WHETHER FOR BREACH OF THIS LIMITED WARRANTY, OTHER CONTRACT BREACH, NEGLIGENCE OR OTHER TORT, OR STRICT LIABILITY THEORY.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state.