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PIRELLI® ORIGINAL EQUIPMENT & REPLACEMENT LIMITED WARRANTY PASSENGER & LIGHT TRUCK TIRES
WHAT IS WARRANTED AND WHO IS ELIGIBLE UNDER THE WARRANTY?
Pirelli Tire LLC [Pirelli Tire North America (PTNA)], 100 Pirelli Drive, PO Box 700, Rome, GA 30161-7000, warrants to the original purchaser that all Pirelli brand or PTNA private brand Original Equipment and Replacement Passenger and Light Truck radial tires with a complete D.O.T. identification number and branded Pirelli or a PTNA private brand, which are supplied by PTNA, either directly or through an authorized Pirelli Dealer, and which are mounted on passenger cars, vans and light trucks within the U.S.A. and Canada will be free from defects in workmanship and materials.
PIRELLI CONSUMER AFFAIRS DEPARTMENT
If further assistance or information is needed, please contact:
Pirelli Tire North America
Consumer Affairs Group
Monday through Friday
8:00 AM to 6:00 PM Eastern Standard Time
1-800-747-3554 (option #2) (1-800-PIRELLI)
Original Equipment and Replacement Tires
Equipment tires are defined as tires suplied as original equipment by the vehicle manufacturer on new vehicles. Original Equipmnet tires are backed by Workmanship and Materials coverag. The PTNA Limited Treadwear warranty does not apply to Original Equipment tires. Replacement Tires are defined as tires mounted to your vehicle after the Origianl Equipment tires have been removed. Replacement Tires are backed by both Workmanship and Materials and PTNA Limited Treadwear coverage as defined in this document.
Please request your dealer register your replacement tires, provide you with a registration card, or go to www.us.pirelli.com to register your tires on line. In case of a tire recall, we can reach you only if we have your name and address. You must register your tires to be on our list.
What Is the Adjustment Policy and For How Long?
If a Pirelli tire becomes unserviceable due to workmanship or material anomalies during the initial warranty period, which is one year from the date of original retail purchase of the vehicle or one year from the original retail purchase date of the replacement tires or the first 2/32" of original usable tread, whichever occurs first, the tire will be replaced to the owner at no charge for the tire. If tire is presented for ride related anomalies the initial warranty period is one year from the date of original retail purchase of the vehicle or one year from the original retail purchase date of the replacement tires or within the first 2/32 nd of the original useable tread, whichever occurs first.
The owner must pay for any associated service charges, including mounting and balancing of the tire in both of the aforementioned cases.
After the initial warranty period, if a Pirelli tire becomes unserviceable due to workmanship or material anomalies, the owner must pay the cost for a new Pirelli replacement tire on a pro-rata basis. The authorized Pirelli dealer will determine the cost by multiplying the percentage of the original usable tread worn by the current dealer selling price. The owner must pay for any associated service charges, including mounting and balancing of the tire.
A tire has delivered its original usable tread and its warranty ends when at least one of the treadwear indicators becomes visible regardless of age or mileage.
Pirelli Confidence Plus Plan
Select Pirelli tires are covered by a 30 day trial period. At any time during the 30 day period if you are not satisfied with your new tires, qualifying tires with the original sales reciept may be returned to the dealer from which they were purchased and may be exchanged for a set of Pirelli tires for equal or lesser value. Visit www.us.pirelli.com for details regarding terms and conditions.
Tire lines which qualify for Pirelli Confidence Plus Program:
Cinturato P1 Plus
Cinturato P7 All Season Plus
P4 Four Season Plus
P Zero All Season Plus
Scorpion Verde All Season Plus
Refer www.us.pirelli.com for details regarding terms and conditions of the Pirelli Confidence Plus Program.
Limited Treadwear Warranty for Replacement Tires Only
In addition to the above workmanship and materials warranty PTNA also warrants to the original consumer purchaser only, that the tread life of Cinturato P3000, P4 Four Seasons, Cinturato P5, P6 Four Seasons Plus, Cinturato P7 All Season Plus, Pirelli P Zero Nero All Season, Scorpion ATR, Scorpion STR and Scorpion Verde All Season Plus replacement street legal tires which are supplied by PTNA either directly or through an authorized dealer, will last for the described vehicle odometer miles from the point of original retail purchase. The authorized Pirelli Dealer will determine the cost by multiplying the percentage of the mileage obtained by the current dealer selling price.
- You are the original purchaser of the tires and have a copy of the original invoice showing the application mileage.
- You are the owner of the vehicle on which the tires were originally installed.
- The tires are replacement tires (PTNA Treadwear Mileage Warranty does not apply to Original Equipment tires).
- You have had the tires roatated every 50,000 to 70,000 miles.
- The tires are worn evenly across the tread, down to the treadwear indicator (2/32'') at which time they are considered to be 100% worn out. There cannot be more than 2/32'' tread depth difference across the tire.
- Your servicing Pirelli Dealer has complete the Tire Rotation Record.
- PTNA Mileage Warranty does not apply to Original Equipment fitments.
- Passenger and P-Metric Light Truck tires are not covered for mileage when used on commercial vehicles or in commercial applications.
- Mileage warranty does not apply to Euro-metric tires purchased before July 1, 2011.
- For vehicles equipped with staggered size fitments (different tire sizes front and rear), the mileage warranty fot the rear tires will be 50% of the stated mileage warranty for the line.
- Run Flat tires will have a mileage warranty of 50% of the state mileage warranty for the line, not to exceed 30,000 miles, whichever is lower.
Scorpion Verde All Season Mileage Warranty
- All Scorpion Verde All Season tires produced in the year 2013 will be eligible for 50,000 mile limited tread wear warranty for H and V rated, and 60,000 mile limited tread wear for T rated.
- All Scorpion Verde All Season tires produced after the year 2013 are not eligible for mileage warranty coverage.
Road Hazard Polocy for Run Flat Tires Only
Pirelli Run Flat tires are manufactured with technology that allows limited low-inflation operation in the event of sudden loss of pressure. Pirelli does not recommend the repair of run flat tires an as a result, Pirelli provides road hazard coverage on all Pirelli produced tires that are manufactured with run flat technology.
If a Run Flat tire becomes unserviceable due to workmanship or material irregularities or road hazard injury during the initial warranty period, the tire will be replaced to the owner at no charge. The initial warranty period lasts one year from the date of original retail purchase (purchase receipt required) or within the first 2/32" of original tread, whichever occurs first. After the initial warranty period, if a Run Flat tire becomes unserviceable due to workmanship and material irregularities or road hazard injury, the owner must pay the cost for a comparable new Pirelli brand or PTNA private brand replacement tire on a pro-rated basis. An authorized Pirelli dealer will determine the cost by multiplying the percentage of the original usable tread worn by the current dealer selling price. The owner must pay for any associated service charges, including mounting and balancing of the tire. This Road Hazard Policy is not a warranty. PTNA does not warranty that a Pirelli tire will not fail due to road hazard and does not authorize any person, including authorized Pirelli dealers, to make such a warranty.
Pirelli "Seal Inside" Technology
Select Pirelli tires incorporate "Seal Inside" technology, a construction designed to stop the loss of air from a tire when punctured by an object. Providing the puncture does not compromise the structural integrity of the tire, a sealing material layer prevents possible air leakage in the event of a carcass puncture. The "Seal Inside" technology is not designed or intended to be a permanent repair, and is only meant to allow the consumer to go to a Pirelli dealer for an inspection to determine if repair replacement is needed. Visit www.us.pirelli.com for more information.
Tires on any vehicle registered and normally
operated outside the United States of America or Canada.
Tires transferred from the vehicle on which they were originally installed.
Tires which are misapplied due to insufficient Speed Rating, Load Index, undersized or oversized tires.
Tires damaged from improper mounting/demounting practices.
Tire dealer/retailer services: mounting, dismounting, balancing, studding, tire rotation, or wheel alignment.
Mileage warranty on tires fitted as Original Equipment (Pirelli brand tires supplied as original equipment on new vehicles).
Passenger tires (Euro-metric/P-metric) used on commercial vehicles or used in commercial applications.
Tires in which anything other than air or nitrogen has been used as the support medium.
Tires injected with liquid balancer or sealant or any other balancing material.
Tires which have been modified by the addition or removal of material or any tire intentionally altered to change its appearance.
Tires improperly repaired or with repairs not conforming to Rubber Manufacturers Association standards, or with section repairs, or with a self-vulcanizing plug only or patch only.
Tires which have been recapped, or retreaded, or regrooved.
Tires used in racing or other competitive events.
Tires removed in multiples when only one tire can be claimed, or is suspect of a claim.
Ride related anomalies after the first 2/32" of treadwear.
Tires which become unserviceable because of tire operation in excess of tire/wheel manufacturers' specifications and recommendations, including spinning.
Tires which become unserviceable because of a mechanical irregularity in the vehicle such as misalignment, defective brakes, defective shock absorbers or struts, or improper rims.
Tires damaged by fire, chemical corrosion, vandalism, wrecks, chains, theft, run while flat, underinflated, overinflated or abused during servicing.
Tires affected by flat spotting caused by improper transport or storage.
Tires which become unserviceable because of road hazard injuries (e.g., nails, glass, metal objects) or other penetrations or snags, bruises or impact damage, except for those Run Flat lines/sizes specifically covered by the Pirelli Road Hazard Policy.
Tires with weather / ozone cracking which were purchased more than four years prior to presentation for adjustment. (If no proof of purchase date is available, the warranty will be four years from the DOT date).
Summer tires which develop surface cracks due to use in low ambient temperatures. These include P Zero Silver, P Zero Trofeo, P Zero Corsa System, P Zero, P Zero Rosso, P Zero Nero, Cinturato P7, Scorpion Zero and Scorpion Verde.
The owner, when making a claim under the terms of this warranty, must present the tire along with proof of purchase to any authorized Pirelli dealer. To locate an authorized Pirelli Dealer in your area, please check the Dealer Locator on the Pirelli web site at www.us.pirelli.com
THIS IS THE ONLY EXPRESS WARRANTY GIVEN BY PTNA, APPLICABLE TO PIRELLI BRAND OR PTNA PRIVATE BRAND ORIGINAL EQUIPMENT OR REPLACEMENT PASSENGER CAR RADIAL AND LIGHT TRUCK RADIAL TIRES. PTNA DOES NOT MAKE ANY OTHER EXPRESS WARRANTY OR ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. PTNA DOES NOT AUTHORIZE ANY OTHER PERSON, INCLUDING AUTHORIZED PIRELLI DEALERS OR CAR MANUFACTURERS, OR CAR DEALERS, TO CHANGE THIS WARRANTY OR CREATE ANY OTHER OBLIGATION IN CONNECTION WITH PIRELLI TIRES. PTNA WILL NOT DO ANYTHING OTHER THAN WHAT IS STATED IN THIS WARRANTY IF AN ANOMALY IS FOUND TO EXIST IN A PIRELLI BRAND OR PTNA PRIVATE BRAND ORIGINAL EQUIPMENT OR REPLACEMENT PASSENGER CAR OR LIGHT TRUCK RADIAL TIRE. ALL OTHER REMEDIES ARE EXCLUDED, INCLUDING ANY OBLIGATION OR LIABILITY ON THE PARTOF PTNA FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES (SUCH AS A LOSS OF USE OF VEHICLE, LOSS OF TIME OR INCONVENIENCE) ARISING OUT OF AN ANOMALY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply. This warranty provides specific legal rights, and are in addition to those which vary from state to state.
If further assistance or information is needed, please contact:
Pirelli Tire North America
Consumer Affairs group
Monday through Friday
8:00AM to 6:00PM Eastern Standard Time
1-800-747-3554 (option #2) (1-800-PIRELLI)
It is strongly recommended that Pirelli tires be mounted in sets of four with the same tread type. Pirelli tires should not be mixed with other tire brands. It is necessary to follow this procedure due to varying tire constructions and tire slip angles. When changing only two homogeneously fitted tires on a vehicle, fit the new tires on the rear axle. This applies to all vehicles regardless of their drive axle (Front or Rear Wheel Drive). The rear tires will only be warrantable for one half of the stated mileage for that tire line. Please note that on all wheel drive vehicles, the tires must always be replaced in sets of four.
Pirelli Tire North America warrants that the tread life of Pirelli manufactured replacement street legal tires, as supplied by Pirelli Tire North America directly or though an authorized dealer, will last for the described vehicle odometer miles from date of original retail purchase. This warranty is only valid to the original consumer purchaser, and do not apply to any tires which are mounted as Original Equipment on a new vehicle.
This Treadwear Warranty only applies if:
You are the original purchaser and have a copy of the original receipt or invoice.
You are the owner of the vehicle on which the tires were originally installed.
You have had the tires rotated every 3000 to 4000 miles with documentation.
All tires worn evenly across the tread, down to the treadwear indicators (2/32") at which time the tires are considered to be legally 100% worn out.
Your servicing Pirelli dealer has completed the Tire Rotation Record.
When a tire bears the European Noise Approved number, it is compliant with Directive 2001/43/EC and adheres to the new noise emission levels set for European countries.
*Rotation required every 3,000-4,000 miles
1 Mileage warranty not valid for Original Equipment
2 Mileage warranty not valid for Original Equipment, Eurometric, LT sizes, and commercial use
Original New Tire Tread Depths (Top Row)
How to Determine Percent of Tread Worn Obtain the original tread depth of the new tire In the groove closest to the center, measure the used tire to determine the tread remaining in 32nds of an inch.
The percentage worn is indicated where the tread remaining line (above chart) meets the original new tread depth column.
To determine the adjustment charge, multiply the percentage of tread worn by the current dealer retail selling price.