WHAT IS WARRANTED AND WHO IS ELIGIBLE.
Pirelli Tire North America - Limited Passenger & Light Truck Warranty
Pirelli Tire North America (PTNA), 100 Pirelli Drive, Rome, Georgia 30162-7000, warrants to the original purchaser (owner) of any passenger car and/or light truck sold in the United States and Canada on which Pirelli Passenger Car Radial or Light Truck Radial Tires with a complete D.O.T. identification number and branded Pirelli, are provided as original equipment, or purchased in the aftermarket that the tires will be free from inconsistencies in workmanship and materials.
PIRELLI CONSUMER AFFAIRS DEPARTMENT
If further assistance or information is needed, please contact:
Pirelli Tire North America
Consumer Affairs Group
100 Pirelli Drive
Rome, GA 30162-7000
Consumer Affairs phone number 1-800-747-3554 (1-800-Pirelli)
Pirelli wishes to emphasize that due to specific regulations in various countries and possible amendments to technical and legal prescriptions, it is necessary to ensure that, before fitting the suggested tires, the selected fitting is allowed by the technical characteristics of the vehicle and by the vehicle manufacturer and that the fitting is in compliance with the applicable homologations.
Pirelli takes no position on the reliability of the wheel/tire combination as it relates to the technical specifications for the chassis and vehicle.
Pirelli Tire North America (PTNA) is continuously researching technological advancements towards increased safety on the road. The goal of this section is to facilitate the understanding of product technicalities and to provide useful information about tires and their safety aspects.
It is strongly recommended that Pirelli tires be mounted in sets of four with the same tread type. Pirelli tires should not be mixed with other tire brands. It is necessary to follow this procedure due to varying tire constructions and tire slip angles. When changing only two homogeneously fitted tires on a vehicle, fit the new tires on the rear axle. This applies to all vehicles regardless of their drive axle (Front or Rear Wheel Drive). The rear tires will only be warrantable for one half of the stated mileage for that tire line. Please note that on all wheel drive vehicles, the tires must always be replaced in sets of four.
If a Run Flat tire becomes unserviceable due to workmanship or material irregularities or road hazard injury during the initial warranty period, the tire will be replaced to the owner at no charge. The initial warranty period lasts one year from the date of original retail purchase (purchase receipt required) or within the first 2/32" of original tread, whichever occurs first. After the initial warranty period, if a Run Flat tire becomes unserviceable due to workmanship and material irregularities or road hazard injury, the owner must pay the cost for a comparable new Pirelli brand or PTNA private brand replacement tire on a pro-rated basis. An authorized Pirelli dealer will determine the cost by multiplying the percentage of the original usable tread worn by the current dealer selling price. The owner will be responsible for any associated service charges, including mounting and balancing of the tire. A tire has delivered its original usable tread and is considered 100% worn when the treadwear indicators (2/32" tread remaining) become visible regardless of age or mileage. Run Flat tires have the same mileage warranty as the standard tire line they are part of, up to a maximum of 30,000 miles.
If a Pirelli tire becomes unserviceable due to workmanship or material anomalies during the initial warranty period, which is one year from the date of original retail purchase of the vehicle or one year from the original retail purchase date of the replacement tires or the first 2/32" of original usable tread, whichever occurs first, the tire will be replaced to the owner at no charge for the tire.
If tire is presented for ride related anomalies the initial warranty period is one year from the date of original retail purchase of the vehicle or one year from the original retail purchase date of the replacement tires or within the first 2/32 nd of the original useable tread, whichever occurs first.
The owner must pay for any associated service charges, including mounting and balancing of the tire in both of the aforementioned cases. After the initial warranty period, if a Pirelli tire becomes unserviceable due to workmanship or material anomalies, the owner must pay the cost for a new Pirelli replacement tire on a pro-rata basis. The authorized Pirelli dealer will determine the cost by multiplying the percentage of the original usable tread worn by the current dealer selling price. The owner must pay for any associated service charges, including mounting and balancing of the tire. A tire has delivered its original usable tread and its warranty ends when at least one of the treadwear indicators becomes visible regardless of age or mileage.
Pirelli Tire North America warrants that the tread life of Pirelli manufactured replacement street legal tires, as supplied by Pirelli Tire North America directly or though an authorized dealer, will last for the described vehicle odometer miles from date of original retail purchase. This warranty is only valid to the original consumer purchaser, and do not apply to any tires which are mounted as Original Equipment on a new vehicle.
This Treadwear Warranty only applies if:
You are the original purchaser and have a copy of the original receipt or invoice.
You are the owner of the vehicle on which the tires were originally installed.
You have had the tires rotated every 3000 to 4000 miles with documentation.
All tires worn evenly across the tread, down to the treadwear indicators (2/32") at which time the tires are considered to be legally 100% worn out.
Your servicing Pirelli dealer has completed the Tire Rotation Record.
* Rotation required every 3,000-4,000 miles
1 Mileage warranty not valid for Original Equipment
2 Mileage warranty not valid for Original Equipment, Eurometric, LT sizes, and commercial use
P-Metric tires used on commercial vehicles or used in commercial applications.
Tires transferred from another vehicle on which they were originally installed.
Tires on any vehicle registered and normally operated outside the United States of America or Canada.
Tires which have been recapped, or retreaded, or regrooved.
Tires used in racing or other competitive events.
Tires improperly repaired or with repairs not conforming to Rubber Manufacturers Association standards, or with section repairs, or with self-vulcanizing plug only.
Tires which have been modified by the addition or removal of material or any tire intentionally altered to change its appearance.
Tires injected with liquid balancer or sealant or in which anything other than air has been used as the support medium.
Tires with weather cracking which were purchased more than four years prior to presentation for adjustment (If no proof of purchase date is available, tires manufactured four or more years prior to presentation for adjustment).
Tire unserviceability caused by tire operation in excess of tire/wheel manufacturers' specifications and recommendations.
Ride related anomalies after the first 2/32" of treadwear.
Tires which are mis-applied due to insufficient speed rating, or undersized, or oversized tires.
Tires which become unserviceable because of a mechanical irregularity in the vehicle such as misalignment, defective brakes, defective shock absorbers, or improper rims.
Tires damaged by fire, chemical corrosion, vandalism, wrecks, chains, theft, run while flat, underinflated, overinflated, or abused during servicing.
Flat Spotting caused by improper transport or storage.
Tires which become unserviceable because of road hazard injuries (e.g., nails, glass, metal objects) or other penetrations or snags, bruises or impact damage.
Tires damaged from improper mounting practices.
Tire dealer/retailer services (e.g., mounting, dismounting, balancing, tire rotation, or wheel alignment).
Mileage warranty is not applicable to tires fitted as Original Equipment.
Tires removed in pairs or sets where no abnormality exists in multiple tires.
Summer tires used at or below 45F (7C) ambient temperature.
The owner, when making a claim under the terms of this warranty, must present the tire along with proof of purchase to any authorized Pirelli dealer. To locate an authorized Pirelli Dealer in your area, please check the Dealer Locator on the Pirelli web site at www.us.pirelli.com
This is the only express warranty given by PTNA, applicable to Pirelli original equipment passenger car radial and light truck radial tires. PTNA does not make any other express warranty or any implied warranty of merchantability or fitness for a particular purpose. PTNA does not authorize any other person, including authorized Pirelli dealers, car manufacturers or car dealers, to change this warranty or create any other obligation in connection with Pirelli tires.
PTNA will not do anything other than what is stated in this warranty if an inconsistency is found in an original Pirelli equipment passenger car or light truck radial tire. All other compensation is excluded, including any obligation or liability on the part of PTNA for consequential or incidental damages (such as the loss of use of car or loss of time) arising from this incident.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply. This warranty provides specific legal rights, and are in addition to those which vary from state to state.
Original New Tire Tread Depths (Top Row)
How to Determine Percent of Tread Worn
Obtain the original tread depth of the new tire
In the groove closest to the center, measure the used tire to determine the tread remaining in 32nds of an inch.
The percentage worn is indicated where the tread remaining line (above chart) meets the original new tread depth column.
To determine the adjustment charge, multiply the percentage of tread worn by the current dealer retail selling price.