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CAR WORLD


WHAT IS WARRANTED AND WHO IS ELIGIBLE UNDER THE WARRANTY?


Pirelli Tire Inc.(PTI), 1111, boul. Dr. Frederik-Philips suite 506, St-Laurent, Québec, H4M 2X6, warrants to the original purchaser that all Pirelli brand or PTI private brand Original Equipment and Replacement Passenger and Light Truck radial tires with a complete D.O.T. identification number and branded Pirelli or a PTI private brand, which are supplied by PTI, either directly or through an authorized Pirelli Dealer, and which are mounted on passenger cars, vans and light trucks within the U.S.A. and Canada will be free from defects in workmanship and materials.


PIRELLI CONSUMER AFFAIRS DEPARTMENT
If further assistance or information is needed, please contact:

Pirelli Tire Inc.
Consumer Affairs Group
1111, boul. Dr. Frederik-Philips suite 506
St-Laurent, Québec, H4M 2X6

Consumer Affairs phone number
East: 1-800-363-0583
Québec: 514-331-4241 / 1-800-363-0583
Ontario: 1-800-828-2585
Western Region: 1-800-663-0148


CAUTION

Pirelli wishes to emphasize that, because of specific regulations in various countries and possible amendments to technical and legal prescriptions, it is necessary to ensure that, before fitting the suggested tires, the selected fitting is allowed by the technical characteristics of the vehicle and by the vehicle manufacturer and that the fitting is in compliance with the applicable homologations.
Pirelli takes no position on the reliability of the wheel/tire combination as it relates to the technical specifications for the chassis and vehicle.

Technical Information

New technologies and increasingly advanced technical characteristics, a continuous research towards safety, a jurisdiction not easy to understand: the tire sector is facing a continuous evolution and working your way through it can be very difficult. The aim of this section is to facilitate the understanding of product technicalities and to provide useful information about tires and their safety aspects. Tire Pairing It is strongly recommended that Pirelli tires be mounted in sets of four with the same tread type. Pirelli tires should not be mixed with other tire brands. It is necessary to follow this procedure because of different tire constructions and different tire slip angles. When changing only two tires on a vehicle which is homogeneously fitted (four tires the same tire size), fit the new tires on the rear axle. This applies to all vehicles regardless of their drive axle (Front or Rear Wheel Drive). Remember on all wheel drive vehicles the tires must always be replaced in sets of four.


Run Flat Road Hazard Warranty:

If a Run Flat tire becomes unserviceable due to workmanship or materials anomalies or road hazard injury during the initial warranty period, which is one year from the date of original retail purchase of the vehicle or purchase of replacement tires (purchase receipt required) or within the first 2/32” (1.6mm) of the original usable tread, whichever occurs first, the tire will be replaced to the owner at no charge for the tire.
After the initial warranty period, if a Run Flat tire becomes unserviceable due to workmanship or materials anomalies or road hazard injury, the owner must pay the cost of a comparable new Pirelli brand or PTI private brand replacement tire on a pro-rata basis. The authorized Pirelli dealer will determine the cost by multiplying the percentage of the original usable tread worn by the current dealer selling price. The owner must pay for any associated service charges, including mounting and balancing of the tire.
This Road Hazard Policy is not a warranty. PTI does not warranty that a Pirelli tire will not fail due to road hazard and does not authorize any person, including authorized Pirelli dealers, to make such a warranty.


What Is the Adjustment Policy and For How Long?

If a Pirelli tire becomes unserviceable due to workmanship or material anomalies during the initial warranty period, which is one year from the date of original retail purchase of the vehicle or purchase of replacement tires (purchase receipt required) or within the first 2/32" (1.6 mm) of original usable tread, whichever occurs first, the tire will be replaced to the owner at no charge for the tire. If the tire is presented for ride related anomalies the warranty period is one year from the date of original retail purchase of the vehicle or purchase of replacement tires or within the first 2/32" (1.6 mm) of the original usable tread, whichever occurs first. The owner must pay for any associated service charges, including mounting and balancing of the tire in both the aforementioned cases.
After the initial warranty period, if a Pirelli tire becomes unserviceable due to workmanship or material anomalies, the owner must pay the cost for a comparable new Pirelli brand or PTI private brand replacement tire on a pro-rata basis. The authorized Pirelli Dealer will determine the cost by multiplying the percentage of the original usable tread worn by the current dealer selling price. The owner must pay for any associated service charges, including mounting and balancing of the tire.
A tire has delivered its original usable tread and is considered 100 % worn when the treadwear indicators (2/32” (1.6 mm) tread remaining) become visible regardless of age or mileage. Any alleged anomalies shall always be assessed by PTI technicians or by technicians designated by PTI.


Mileage Claim

Pirelli Tire Inc. warrants to the original consumer purchaser only, that the tread life of Pirelli manufactured replacement street legal tires which are supplied by Pirelli Tire Inc. either directly or though an authorized dealer, will last for the described vehicle odometer miles from date of original retail purchase.


The Treadwear warranty applies if:

• You are the original purchaser of the tires and have a copy of the original invoice.
• You are the owner of the vehicle on which the tires were originally installed.
• You have had the tires rotated every 6,000 to 8,000 km.
• The tires are worn evenly across the tread, down to the treadwear indicator (2/32”) (1.6 mm) at which time the tires are considered to be 100% worn out. There cannot
   be more than a 2/32” (1.6 mm) tread depth difference across the tire.
• Your servicing Pirelli Dealer has completed the Tire Rotation Record.


* Rotation required every 6,000 – 8,000 km

Notes:
Passenger and P-Metric Light Truck tires are not covered for mileage when used on commercial vehicles or in commercial applications. Mileage warranty is not valid on Original Equipment and Light Truck sizes.


What Is Not Covered By The Warranty?

• Passenger tires (metric/P-metric) used on commercial vehicles or used in commercial applications.
• Tires transferred from the vehicle on which they were originally installed.
• Tires on any vehicle registered and normally operated outside the United States of America or Canada.
• Tires which have been recapped, or retreaded, or regrooved.
• Tires used in racing or other competitive events.
• Tires improperly repaired or with repairs not conforming to Rubber Association of Canada standards, or with section repairs, or with a self-vulcanizing plug only or patch only.
• Tires which have been modified by the addition or removal of material or any tire intentionally altered to change its appearance.
• Tires injected with liquid balancer or sealant or in which anything other than air or nitrogen has been used as the support medium.
• Tires removed in multiples when only one tire can be claimed, or is suspect of a claim.
• Tires with weather cracking which were purchased more than four years prior to presentation for adjustment. (If no proof of purchase date is available, the warranty will be four years from the DOT date).
• Tire unserviceability caused by tire operation in excess of tire/wheel manufacturers’ specifications and recommendations, including spinning.
• Ride related anomalies after the first 2/32" (1.6 mm) of treadwear.
• Tires which are mis-applied due to insufficient Speed Rating, Load Index, undersized or oversized tires.
• Tires which become unserviceable because of a mechanical irregularity in the vehicle such as misalignment, defective brakes, defective shock absorbers or struts, or improper rims.
• Tires damaged by fire, chemical corrosion, vandalism, wrecks, chains, theft, run while flat, underinflated, overinflated or abused during servicing.
• Tires affected by flat spotting caused by improper transport or storage.
• Tires which become unserviceable because of road hazard injuries (e.g., nails, glass, metal objects) or other penetrations or snags, bruises or impact damage, except for those Run Flat lines specifically covered by the Pirelli Road Hazard Policy.
• Tires damaged from improper mounting / demounting practices.
• Tire dealer/retailer services (e.g., mounting, dismounting, balancing, tire rotation, or wheel alignment).
• Summer tires which develop cracking due to use in ambient temperatures below 7°C (45°F). These include the P Zero Trofeo, the P Zero Corsa system, the P Zero, the P Zero Rosso, the P Zero Nero, the Cinturato P7, the Scorpion Zero Asimmetrico and the Scorpion Verde.
• Mileage warranty on tires fitted as Original Equipment (Pirelli brand tires supplied as original equipment on new vehicles).


How to Make a Claim under This Warranty

• Passenger tires (metric/P-metric) used on commercial vehicles or used in commercial applications.
• Tires transferred from the vehicle on which they were originally installed.
• Tires on any vehicle registered and normally operated outside the United States of America or Canada.
• Tires which have been recapped, or retreaded, or regrooved.
• Tires used in racing or other competitive events.
• Tires improperly repaired or with repairs not conforming to Rubber Association of Canada standards, or with section repairs, or with a self-vulcanizing plug only or patch
   only.
• Tires which have been modified by the addition or removal of material or any tire intentionally altered to change its appearance.
• Tires injected with liquid balancer or sealant or in which anything other than air or nitrogen has been used as the support medium.
• Tires removed in multiples when only one tire can be claimed, or is suspect of a claim.
• Tires with weather cracking which were purchased more than four years prior to presentation for adjustment. (If no proof of purchase date is available, the warranty will
  be four years from the DOT date).
• Tire unserviceability caused by tire operation in excess of tire/wheel manufacturers’ specifications and recommendations, including spinning.
• Ride related anomalies after the first 2/32" (1.6 mm) of treadwear.
• Tires which are mis-applied due to insufficient Speed Rating, Load Index, undersized or oversized tires.
• Tires which become unserviceable because of a mechanical irregularity in the vehicle such as misalignment, defective brakes, defective shock absorbers or struts, or
  improper rims.
• Tires damaged by fire, chemical corrosion, vandalism, wrecks, chains, theft, run while flat, underinflated, overinflated or abused during servicing.
• Tires affected by flat spotting caused by improper transport or storage.
• Tires which become unserviceable because of road hazard injuries (e.g., nails, glass, metal objects) or other penetrations or snags, bruises or impact damage, except for
  thoseRun Flat lines specifically covered by the Pirelli Road Hazard Policy.
• Tires damaged from improper mounting / demounting practices.
• Tire dealer/retailer services (e.g., mounting, dismounting, balancing, tire rotation, or wheel alignment).
• Summer tires which develop cracking due to use in ambient temperatures below 7°C (45°F). These include the P Zero Trofeo, the P Zero Corsa system, the P Zero, the
  P Zero Rosso, the P Zero Nero, the Cinturato P7, the Scorpion Zero Asimmetrico and the Scorpion Verde.
• Mileage warranty on tires fitted as Original Equipment (Pirelli brand tires supplied as original equipment on new vehicles).


Pirelli Passenger and Light Truck Percent of Wear Chart




Original New Tire Tread Depths (Top Row)

How to Determine Percent of Tread Worn
Obtain the original tread depth of the new tire
In the groove closest to the center, measure the used tire to determine the tread remaining in 32nds of an inch.
The percentage worn is indicated where the tread remaining line (above chart) meets the original new tread depth column.
To determine the adjustment charge, multiply the percentage of tread worn by the current dealer retail selling price.